Delivery & Returns
Packages within the UK are always shipped via Royal Mail 1st Class (1-2 days transit time) with a signature required upon delivery. For all UK customers the cost of shipping is £2.99p only, with any UK orders (other than wholesale) over £25 going for free. For any available EU countries a flat shipping rate of £14.99p is applied with all items shipped via DPD (2-5 days transit time) fully tracked, with a signature also required. Tracking numbers are always provided and delivery insurance is also free of charge. (PLEASE NOTE:- Some UK orders containing other branded items may be delivered separately, and transit times are an estimate only and not guaranteed).
INTERNATIONAL ORDERS:- Before ordering please do ensure that CBD is legal to import into your country, as we will not be held responsible for any legal problems caused due to this.
Each delivery will usually be dispatched on the same day as long as payment is received before 2pm, and all of our items are posted in plain packaging with no visible reference to CBD.
All of our products also have a 14-day customer cooling off period guarantee. If you change your mind about your purchase, simply return the unopened product to us for a full refund (in the form of a credit note), less any additional shipping charges incurred. As many of the products we supply are either consumable or made to order however, we will never under any circumstances provide refunds on items that have been opened or used.
Your acceptance of the terms of purchase means you agree to and understand our delivery and returns policy.